Shipping policy
Shipping Policy
At Non-Toxic Everything, we work hard to get your order packed and on its way as quickly as possible.
Order Processing
Orders are typically processed within 1–2 business days after your order is placed.
Once your order has shipped, you’ll receive a confirmation email with your tracking information so you can follow your delivery.
Estimated Delivery Times
Once your order has been processed and shipped, estimated delivery times are:
United States: 3–8 business days
United Kingdom: 5–10 business days
Canada: 5–10 business days
Australia: 5–10 business days
Europe: 5–10 business days
Please note that these are estimated delivery times and may occasionally vary due to carrier delays, customs, holidays, weather, or other circumstances outside our control.
Tracking Your Order
Once your order ships, we’ll send your tracking information to the email address provided at checkout.
Please allow a little time for tracking information to update after receiving your shipping confirmation.
Incorrect Shipping Addresses
Please double-check your shipping information before completing your purchase.
If you notice an error after placing your order, contact us at hello@non-toxic-everything.com as soon as possible.
We’ll do our best to update your address before your order is dispatched, but we cannot guarantee changes once an order has entered processing or shipped.
Delayed or Missing Orders
If your tracking information hasn’t updated for an extended period or your order appears to be significantly delayed, please contact us at hello@non-toxic-everything.com.
Our customer support team will help investigate the shipment and determine the appropriate next step.
Lost or Damaged Packages
If your order arrives damaged, or you believe it has been lost during transit, please contact us with your order number and any relevant photos.
We’ll review the situation and work with you to find an appropriate solution.
Customs & Import Fees
International orders may be subject to customs duties, taxes, or import fees depending on the destination country.
Where these charges are not collected during checkout, they are the responsibility of the customer unless otherwise stated.
Questions?
If you have any questions about your order or delivery, please contact us:
Non-Toxic Everything
hello@non-toxic-everything.com
We’ll be happy to help.