Returns & Refund Policy

At Non-Toxic Everything, we want you to feel confident trying our products. If something isn’t right with your order, we’re here to help.

30-Day Money-Back Guarantee

If you’re not happy with your purchase, you may request a refund within 30 days of receiving your order.

To be eligible, please contact us within the 30-day period with your order number and reason for your request.

For multi-pack purchases, we may require the remaining unused products to be returned before issuing a full refund.

Damaged, Defective or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible.

Include your order number and a photo of the item you received, and our team will review the issue and arrange an appropriate replacement or refund.

Returns

Please contact us before returning any products. Items returned without first contacting our customer support team may not be eligible for a refund.

If a physical return is required, our team will provide you with the return instructions and address.

Unless the product arrived damaged, defective, or incorrect, return shipping costs are the responsibility of the customer.

Refunds

Once your refund is approved, it will be issued to your original payment method.

Please allow several business days for the refund to appear in your account. Processing times can vary depending on your bank or payment provider.

Original shipping charges are non-refundable unless the order arrived damaged, defective, or incorrect.

Cancellations & Order Changes

We process orders quickly, so we cannot guarantee that an order can be changed or cancelled after it has been placed.

If you need to make a change, contact us as soon as possible and we'll do our best to help before your order is processed or shipped.

Final Sale Items

Gift cards and any products clearly marked Final Sale at the time of purchase are not eligible for return or refund, except where required by applicable law.

Contact Us

If you have any questions about a return, replacement, or refund, please contact our customer support team and include your order number so we can assist you as quickly as possible.

Non-Toxic Everything

This policy does not limit any statutory rights you may have under applicable consumer protection laws.